1. Personal Information We Collect

When you visit or make a purchase on our website, Squarespace collects certain information on our behalf so we can operate our business.

This includes:

Information you provide when ordering:

• Name

• Email address

• Billing & shipping address

• Phone number (if provided)

• Notes related to bespoke products, preferences, or allergies

Payment information (credit card details) is not stored by us. Squarespace and its integrated payment processors (e.g., Stripe, PayPal, Afterpay — depending on your setup) handle all secure payment processing.

Automatic device data collected by Squarespace:

• IP address

• Browser type / version

• Time zone

• Pages viewed

• What website referred you here

• Session analytics (how you interact with the site)

Cookies & tracking technology

These are used by Squarespace to:

• keep items in your cart,

• remember your preferences, and

• analyse site traffic.

You can disable cookies through your browser settings.
More info: www.allaboutcookies.org

2. How We Use Your Information

We use the information collected to:

• Process and fulfil your order

• Communicate with you about orders or customer support

• Create custom/bespoke orders based on notes provided

• Improve website performance and customer experience

• Send marketing emails — only if you opt-in

We do not use your information to:

• sell data

• share with unrelated third parties

• spam you

3. How Your Information Is Stored & Protected

Data entered through our website is stored securely by Squarespace on their servers.

Squarespace provides:

• Encrypted checkout pages (SSL protection)

• Secure payment processing through Stripe / PayPal (depending on what is connected)

• Industry-standard data protection and hosting security

We do not receive or store your full credit card information.

We only keep the minimum information necessary for:

• legal tax records,

• customer service, and

• proof of transaction.

4. Sharing Your Information

We only share your information with:

Third Party TypeWhy They Access Your DataSquarespaceHosts website + stores order information securelyPayment processors (Stripe / PayPal / Afterpay etc.)Handles payment and fraud preventionShipping partners (AusPost or couriers)To ship your order to the address you providedEmail marketing provider (only if you subscribe)To send newsletters or updates

We do not sell, rent, or trade your information.

We may disclose information if required to comply with Australian law.

5. Email & Marketing Communications

You will receive marketing emails only if you subscribe.

You may unsubscribe at any time by:

• clicking "unsubscribe" in any email, or

• emailing us directly.

Unsubscribing from marketing emails does not stop order confirmation or shipping updates.

6. Access, Correction, or Deletion of Your Data

You have the right to:

• request a copy of your personal data,

• correct or update your details,

• request deletion of your data (where legally applicable).

7. Minors

This site and its products are not intended for individuals under 18 years old.

8. Changes to This Policy

We may update this Privacy Policy to reflect:

• legal requirements,

• Squarespace platform changes, or

• changes to business practices.

The most current version will always be available on this page.

Contact Us

If you have questions about privacy or how your data is used, please contact:

The Windswept Witch
Email: itsthewindsweptwitch@gmail.com